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Digital Checklist LMS News

October 2, 2016

Joe ‘Jonesy’ Jones decades of military and commercial piloting whose emergency checklist know how comes from always landing the plane.

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What can “Sully” teach us about Mission Critical Operations?

Flight 1549 Emergency Checklists Aid Experiential Operations

Interview with US Navy and Commercial Pilot, Joe ‘Jonesy’ Jones, Key Largo October 1, 2016

‘Was it simply because 1549 was a lucky number? Well, no. Dual engine failures are not supposed to happen. Yet airlines have learned over the years the best way to handle emergencies is to plan for them before they occur,” says Joe ‘Jonesy’ Jones. Jones is President of ICΛRUS Ops whose checklist systems are based on decades of military and commercial flight experience.

Emergency Checklists Vital for Flight 1549

Jones says emergency checklist procedures proved vital for the crew of 1549, it helped the outcome be better. In a less severe situation emergency procedures came to the aid of his flight crew. When a flock of birds collided with a commercial airliner he was piloting, full of passengers,Jonesy’s crew used emergency procedures towards a successful outcome. 

BIRD STRIKE ON A BOEING 737 COMMERCIAL AIRPLANE ENGINE

“Immediately after take off at about 20 feet a flock of birds moved in from right to left, and with no maneuverability in the jet due to low speed. We had multiple bird strikes, the bloody mess covered the entire windscreen at the same time we heard thumps and the smell. We knew we had problems immediately, we felt the plane vibrate abnormally, the engine displays showed abnormal vibration,” says Jones.

Thankfully for the passengers and crew of Flight 1549 the airlines have always made the professional effort required to write emergency procedures for all foreseeable emergencies including “Loss of Thrust, Both Engines.”

**Jonesy’s crew performed an emergency landing checklist, both engines were still producing thrust. Unlike the 1549 incident, Jonesy and his crew were able to quickly return to land at the departing airport. As the First Officer on a Boeing 737 flight he sees many potential bird strikes, which is what happens when birds hit airplanes in flight. Jones has always successfully landed every flight he has flown. Something he attributes to well designed, consistently followed aviation checklists.

35 Seconds Made All The Difference

The fact that Sully was able to call for and execute that checklist, despite the fact that it did not restart the engines, allowed him to fly the jet instead of trying to formulate and then execute the best way to attempt to get an engine back on line. Clint Eastwood produced and directed the movie “Sully” which was recently released. As a result it was revealed that a mere 35 second period of time made all the difference in the final outcome.

“On Jan. 15, 2009, Capt. Chesley “Sully” Sullenberger (Tom Hanks) tries to make an emergency landing in New York’s Hudson River after US Airways Flight 1549 strikes a flock of geese. Miraculously, all of the 155 passengers and crew survive the harrowing ordeal, and Sullenberger becomes a national hero…” from Google ‘Sully The Movie.’

Not a lot of people are aware that was the first flight on an Airbus 319 for First Officer Jeff Skiles after his Initial Operating Experience.

“Loss Of Thrust Both Engines Checklist”

Had the “Loss of Thrust Both Engines” checklist not existed, far more than 35 seconds could have elapsed while the crew focused on a myriad of potential ways to attempt to restart the engines. In my opinion the existence of the preparatory work to aid crews to expertly handle foreseeable emergencies is the great hidden take away,” says Jonesy.

“Has your organization prepared itself to allow your employees to be heros? They still need to be experts in their field and have deep understanding of their systems just like Sully and Skiles. But having a solid plan for foreseeable abnormal situations and emergencies can make the difference between a save and failure,” he says.

ICΛRUS Ops developed a complete checklist system to reduce errors in both normal situations and foreseeable abnormal situations and emergencies.

“Don’t forget cognitive ability can be greatly reduced by sudden stress. In the airline world we like to say “standardize where possible and improvise only when required, how much improvisation is required by your team? How prepared are they for those events that are not supposed to happen?” he says.

 Joe ‘Jonesy’ Jones is President and Co-founder of ICARUS Ops LLC, a retired military pilot, commercial airline pilot and mission critical consultant.

Contact Us For More Information

Data Center Knowledge

In his article on the Data Center Knowledge site, Jason Verge reported on how Compass Data centers is partnering with American Electric Power and ICɅRUS Ops™. Together, they are experimenting with outfitting data center workers with wearable technology to reduce errors and improve performance. ICɅRUS Ops™ is providing the software solution and training.

ICɅRUS Ops Prevent Downtime

About ICɅRUS Ops™ Inc.

Our passion is helping High Reliability Organizations set new standards of operational performance and safety through lateral transfer of best practices from commercial and military aviation. We are Human Reliability Experts; our job is to make it easy to correctly accomplish routine tasks and handle foreseeable emergencies using Android based mobile platform and wearable technology. For more Information, visit www.icarusops.com.

About Compass Datacenters

Compass Datacenters uses its proprietary P.A.C.E. design and build methodology to deliver dedicated data centers that provide customers with an enhanced level of control, pay-as-you-go expansion, and future-ready capabilities in a facility that can be built anywhere in six months from breaking ground on a pad-ready site. For more information, visit www.compassdatacenters.com.

Digital checklist technology prevents human error and can be worn in almost any environment.

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Jet pilots make digital checklists save lives.

Who? From a generation that depended on paper aviation checklists in three ring binders and flew in combat.

Why? Because military and civilian aviation checklists have gone digital, and work better than ever, ICɅRUS Ops™ turned the benefit of life saving aviation checklists into wearable and mobile technologies.

How? ICɅRUS Ops™ launched a whole new use for wearables of all types such as Google Glass. These wearables deliver digital checklists where the operator is. And, when synched, return immediate date and time stamped data that make operational compliance provable. Imagine management with immediate visual and interactive access during normal or emergency operations. Process and resolution are handled ‘hands free’ through remote interaction with digital checklist wearables.

What? Digital checklists minimize skipped checklist steps, allow global operational centers to minimize human error in high reliability and mission critical environments, simultaneously.

When? ICɅRUS Ops™ ’ system delivers compliant captured data immediately, straight to global leadership. Digital checklists can reduce datacenter downtime, oil industry error and reduce risk to human life in day to day operations of autonomous transport systems. ICɅRUS Ops™ work with diverse cutting edge datacenter, transportation and technology leaders. Allows corporate centers to empower localized remote operations to continue business without human error. Local Motor’s ‘Olli’ wove ICɅRUS Ops™ digital checklists anticipated myriad scenarios, seamlessly throughout the Watson Internet Of Things team’s system. What they learned was how remote operators would interact. Google glass enhances digital checklist technology with wearables, keeps pace with a faster, higher speed of doing business. X Company Glass partners, ICɅRUS Ops™ bring operations and management out of the ‘bulky binders’ era, load up digital checklists to every level of participation, in every digitally connected place on the planet.

WHY AGAIN? To intrinsically weave technology into the fabric of our high reliability and mission critical environments. Bringing us together for a stronger better world.

September 20, 2016

Key Largo, September 24th 2016

Jet Pilots Reduce Data Center Downtime | Minimize Human Error

Jet Pilots Reduce Data Center Downtime | Minimize Human Error says Jonesy whose military flying career, along with that of his partner, Leekster, deliver aviation checklist discipline born of necessity in the kind of dynamic environment where there is no room for error.

“Human error is the primary cause for data center downtime. What will be the cause of your next downtime event and what have you done to prevent it?” Asks the former Naval Aviator who is now a commercial airline pilot.

24 months ago two jet-pilots, Jonesy and his partner, Gerald ‘Leekster’ Leekey took best practices from a lifetime of experience with commercial and military aviation, developed a digital checklist system, brought it on board oil rigs, into data centers, and into Olli. Their dream? Minimize human error instantaneously at local-global management and operational levels in high reliability and mission critical environments.  ICɅRUS Ops™’ mobile and wearable digital checklists can change prevent #datacrash and #datacenterdowntime and speed up the trip to coffee on Olli.

digital checklists prevent human error

‘Olli’ Local Motors & Icarus Ops

September 7, 2016

Olli Local Motors Icarus Ops, Key Largo

When the world’s most innovative self-driving vehicle manufacturer went looking for a partner to help with Olli’s daily operations, they chose  ICɅRUS Ops™

Every time people hear “Hello, my name is Olli” ICɅRUS Ops™, digital checklist technology is at work in the background.

ICɅRUS Ops™ LLC helps Olli’s remote operators. June 2016 Debut in Maryland’s National Harbor.

From left Icarus Ops President Joe Jones, Local Motors Founder and CEO, Jay Rogers, Icarus Ops CEO Jerry Leekey.

The ICɅRUS Ops™ team worked with IBM Watson Internet of Things (IoT) Automotive experts at Local Motors’ new National Harbor, MD facility to develop key words that alert Olli when passengers need assistance. ICɅRUS Ops™ consultants helped the team design medical emergency and other abnormal checklists to guide Olli’s remote operators when a passenger needs assistance.

The teams job on the project was to work along side the experts who were integrating Watson that is Olli, has a friendly voice which responds to human questions, like where the best cappuccino in town can be found and how long it will take to drive itself there. More seriously, will also prompt the Local Motors remote operator to use Olli’s camera and communication system to act in assisting a passenger during emergency or abnormal situations.

Fred T. Local Motors Engineer, National Harbor, Maryland. Photo: D Upshaw. Wearables plus digital checklist equals compliance and more hands to do business.

Olli, Local Motors & Icarus Ops

ICɅRUS Ops™ and Local Motors have addressed every foreseeable abnormal situation in a very easy-to-use automated digital checklist system; the system allows Olli’s remote operator to quickly respond to Olli’s passengers needs and provide a robust system for continuous improvement.

ICɅRUS Ops™ checklist system is crucial at this point, “because human error reduction when under extreme stress is manageable, it’s very helpful to have each emergency procedure planned out,” says Jerry Leekey, CEO of ICɅRUS Ops™.

“ICɅRUS Ops™ helped us build state of the art digital checklists housed within mobile technology, setting a new standard in autonomous transportation operations. We now have a system that makes it simple for our operators to safely prepare and operate Olli. I’m actually excited to show regulators our digital archives of completed inspections and operational checklists. Icarus has helped us set a new standard of safety in self-driving vehicle operations,” says Corey Clothier, VP Product Management at Local Motors.

Google Glass-at-Work

ICɅRUS Ops™ is a Google Glass-at-Work partner, which allowed Local Motors to use mobile and wearable technology to make first person video of Olli’s more complex assembly processes; invaluable footage which will be included in future Olli assembly checklists. Olli will be built in ‘neighborhood’ micro factories around the world, digital assembly checklists will standardize the building process.

ICɅRUS Ops™ LLC is an X Company Glass at Work partner.

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Christoph T, Local Motors ‘Olli’ Engineer in Berlin, Germany captures Google Glass video to embed into Icarus Ops digital checklist system for error free compliance.

ICɅRUS Ops™ is the world's leading human error prevention software consulting company - founded by high reliability and mission critical experts.

Our passion is to prevent error and the – often monetary – effect of the inevitable error within the system.