About Us
Who We Are
ICɅRUS Ops™ is a software and consulting company – founded by human reliability experts. ICɅRUS Ops™ is the world’s leading authority in human error prevention in high-reliability and mission-critical arenas.
Our Mission
Harnessing the best practices from commercial and military aviation, we help put the right focus in the right places to prevent human error.
Proper procedure and checklist design coupled with the ICɅRUS Ops™ software is proven to prevent human error and provide consistent results.
What We Do
Mobile devices are fully functional offline. Instantly capture suggestions for continuous improvement.
Data capture photos or short video at critical points to document proper task accomplishment.
Our history
ICɅRUS Ops™ is a software and consulting company founded by human reliability experts. Our passion is to reduce error rates and the – often monetary – effect of the inevitable error within the system. In other words, we make you safer and improve your bottom line!
Harnessing best practices used in commercial aviation, nuclear power and the military, we enable your organization to reduce human error in routine and mission-critical operations. We utilize our proprietary interactive checklist software in combination with standardized procedures to trap errors while increasing overall compliance and performance.
Joe "Jonesy" Jones
President and Co-Founder
Joe “Jonesy” Jones leverages 30 years of experience in High Reliability Organizations including: airline and military flight, military C3 (Command, Control and Communication), as well as crash, fire and rescue.
Jonesy holds a Boeing 777 type rating and is always on top of new developments regarding best practices and related technologies.
His vast experience in high-risk environments inspired him to create the ICARUS Ops Digital Checklist System.
Expertise
Human Reliability Best Practices
Education
MS MILITARY OPERATIONAL ART AND SCIENCE, U.S. Air Force Air Command and Staff College.
BS PROFESSIONAL AERONAUTICS from Embry-Riddle Aeronautical University.
Gerald "Leekster" Leekey
CEO and Co-Founder
A graduate of Embry-Riddle Aeronautical University, Gerald “Leekster” Leekey served in the U.S. Navy and Navy Reserves for more than 22 years as an aircraft carrier-based Naval Aviator.
He holds a Boeing 777 type rating and has more than 20 years of experience in commercial aviation. The added knowledge gleaned from his work as a consultant in high-risk environments, including oil rigs, makes Leekster an expert in his field and an integral part in the creation of the ICARUS Ops Digital Checklist System.
Expertise
Human Factors Safety Training
Education
BS PROFESSIONAL AERONAUTICS from Embry Riddle Aeronautical University.
Mark "Max" Anderson
Senior VP Engineering
Mark “Max” Anderson is a graduate of Texas A&M University and has over 30 years of automation and robotics experience.
He served in the U. S. Navy and Navy Reserves for more than 21 years as an aircraft carrier- based Naval Aviator. Max holds several commercial aircraft type ratings, including the Boeing 777 rating.
Expertise
Max has extensive experience in Human Machine Interface (HMI), ergonomics, automation, and data analytics as applied to Commercial/Military Aviation, Oil and Gas, and other industries requiring highly reliable operations.
He has developed policies, procedures and training systems for design and use of automation. Max developed a roadmap for compliance with FAA regulatory directives for safety and operation of automated cockpits from his extensive experience in military and civil operations. He also introduced the principles of the Line Operation Safety Audit (LOSA) to the U.S. Navy and developed an end-to-end Training and Standards System for assessment of time to train, resource requirements and management, and instructor usage efficiency.
Max’s lifelong dedication to the improvement of humans in high-stress environments has given him a unique perspective that enables cross-pollination of ideas, policies, and principles between several disciplines requiring highly reliable operations.
Education
B.S. in Mechanical Engineering, Texas A&M University
Dean’s Honor Roll, Distinguished Student Award
Norma Jones
Communication Consultant
Norma Jones provides over two decades of communication and soft skills expertise, facilitating effective communication across commercial, media, and academic environments.
She is a published author and editor. Norma has also given talks across sectors including law enforcement, legal, medical, and energy fields.
Expertise
Soft Skills and Communication Expert
Education
PHD COMMUNICATION AND INFORMATION, Kent State University
MS COMMUNICATION STUDIES from University of North Texas
BA COMMUNICATION STUDIES from University of California, Santa Barbara
ICɅRUS Ops™ is the world's leading human error prevention software consulting company - founded by high reliability and mission critical experts.
Our passion is to prevent human error and the – often monetary – effect of the inevitable error within the system.